Technology management of IT in construction: a driver or an enabler?

Abstract

The 1970s and 1980s have witnessed the development of many technological advances in the construction industry. At the same time, IT has been perceived as a driver for many of the construction business and operational processes. The 1990s have seen a technological shift in the construction sector from IT driven solutions to IT enabling ones. The industry, however, has become frustrated with the failing of IT as many companies have invested in the wrong technologies without addressing business needs. This is now being rectified by developing IT systems that support business processes taking into account process, people and cultural needs. This paper describes how IT systems are being developed within a major EPSRC (Engineering and Physical Sciences Research Council) funded research project in order to help the construction industry develop feasible technological IT solutions. This is achieved by considering the co‐maturation of processes and IT within the context of process improvement.

Keywords: BPR, Construction industry, Information systems, Information technology, Investment, Process management.