Impact of toxic leadership on work outcomes: An empirical study of public banks in the UAE

Abstract

This study assesses the direct and indirect impact of toxic leadership on organisational trust, organisational citizenship behaviour, and group productivity through the mediating role of group cohesion in the banking sector in the UAE. This study applies a quantitative approach, using structural equation modelling (SEM) with the analysis of moment structures (AMOS) 20 software package to evaluate the impact of toxic leadership on job outcomes. The results show that toxic leadership in the banking sector has a significant relationship with organisational trust, organisational citizenship behaviour, and group productivity. This study is one of the first comprehensive studies in the banking sector in the UAE to explore the effects of toxic leadership on job outcomes