Etisalat of UAE: From the Legacy to the Latency

Abstract

Etisalat, a telecommunications operator in the United Arab Emirates (UAE), has built a new network based on fiber-optic cables that enables delivery of high-speed services. A legacy network based on copper cables still exists but it cannot deliver advanced services. Etisalat is running services on both networks at high operational costs, and now special teams have been assigned to offload the legacy network. Mohamed AlHammadi is responsible for coordinating with government entities and high-value customers in the UAE, or VVIP customers, to migrate to the new network, but he is facing some who are reluctant to change.