Key Factors in Determining Students’ Satisfaction in Online Learning Based on ‘Web Programming’ course within Zarqa University

Abstract

The world of education has changed. The latest developments in the networking technology and the Internet are allowing students to be more flexible as to the time and place of learning in ways that was unimaginable before. The growth in use of networked technologies provides educators with mechanisms to add value to learning experiences where learners and instructors are geographically separated. The aim of this study is to evaluate the student's perception and satisfaction of online learning course based on a course "Web Programming" course within Zarqa University. A questionnaire of 20 questions is delivered to 22 undergraduate students from the Internet Technology Department in Zarqa University. Three group interviews are undertaken with them to identify further issues. The results drawn from this study may help in better understanding of students' needs in an online course.