Investigation of the Effects of Critical Success Factors on Enterprise Resource Planning (ERP) Systems Implementation in the United Arab Emirates

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dc.contributor.authorNkasu, Michael
dc.date.accessioned2024-08-13T08:57:53Z
dc.date.available2024-08-13T08:57:53Z
dc.date.issued2020
dc.descriptionIn the context of the United Arab Emirates (UAE), experience shows that a successful implementation of an ERP system has the potential to revolutionize the way an organization operates—in social, technological, economic, environmental and political (STEEP) terms. It is therefore imperative for organizations operating in the UAE that the management and other stakeholders have a clear and strategic understanding of the extent of the lasting impact that an ERP systems implementation can have on the competitiveness of the organization. Specifically, UAE organizations need to develop a keen appreciation of the effects and impact of the critical success factors (CSFs) that will invariably determine the success, failure or possibly other disastrous consequences, of such an important and vital undertaking as the implementation of an ERP system.
dc.description.abstractThis study explores the effects of critical success factors (CSFs) on the implementation of enterprise resource planning (ERP) systems in some organizations in the United Arab Emirates (UAE). The study first conducts a review of existing literature in the fields of CSFs and ERP; the objective is being to identify some of the CSFs that have the potential to exert the greatest impact on the success or otherwise of the implementation of ERP systems in general. Thereafter, the study then conducts an investigation into the effects of those CSFs on the implementation processes of ERP systems in a number of organizations within the UAE, which are known to be actively involved, in the implementation of an ERP system, and/or one of its variants. The results of the investigation show that of the various CSFs identified in the study, only about ten (10) of them have the most dramatic effects on the successful implementation of an ERP system—within the context of the United Arab Emirates. Keywords: CSFs, ERP systems implementation, Vendors, UAE
dc.identifier.citationNkasu, M. M. (2020). Investigation of the effects of critical success factors on Enterprise Resource Planning (ERP) systems implementation in the United Arab Emirates. In Smart Intelligent Computing and Applications: Proceedings of the Third International Conference on Smart Computing and Informatics, Volume 1 (pp. 611-623). Springer Singapore.
dc.identifier.doihttps://doi.org/10.1007/978-981-13-9282-5_58
dc.identifier.urihttps://repository.adu.ac.ae/handle/1/6153
dc.language.isoen
dc.publisherSpringer
dc.titleInvestigation of the Effects of Critical Success Factors on Enterprise Resource Planning (ERP) Systems Implementation in the United Arab Emirates
dc.typeConference Paper

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