The five-factor model of personality and organizational citizenship behavior in United Arab Emirates

Abstract

Personality traits refer to enduring patterns of thought, emotion, and behavior that are not likely to change over time and explain people’s behavior across different situations (Costa and McCrae, 1989; Funder, 2001). The five-factor model of personality (FFM) or “Big Five” has influenced the field of personality during the last two decades, providing a significant degree of convergence in the trait-factor analytic psychology (Robertson and Callinan, 1998). Many studies have examined the relationship of personality traits to job performance, finding significant relationships between them (eg, Bar-rick and Mount, 1991; Barrick, Mount, and Judge, 2001a; Barrick, Parks, and Mount, 2005; Hurtz and Donovan, 2000; Salgado, 1999). Organizational citizenship behavior (OCB), which is described as a discretionary behavior, has emerged as a popular area for study (Organ, 1990).