The Role of Wise Administrative Leadership on Crisis Management and Effective Decision Making

Abstract

This research investigates the impact of effective administrative leadership on crisis management and decision-making effectiveness in Jordan, utilizing a quantitative case study approach. In a climate characterized by regional instability, refugee influxes, and economic challenges, effective crisis leadership is crucial for organizational resilience. The research aims to assess the influence of attributes such as ethical judgment, emotional regulation, and decision-making capacity on leadership efficacy during crises. Data were collected from 300 organizational leaders in Jordan's public and commercial sectors through standardized questionnaires based on validated assessments. The evaluations measured leadership traits, decision-making effectiveness, and perceived crisis management skills. Descriptive statistics revealed heightened levels of leadership traits among participants, while correlation analysis exhibited significant positive correlations between intelligent leadership skills and successful crisis management (ranging from 0.60 to 0.75, all p < 0.01). Regression analysis identified decision-making as the foremost predictor of effective crisis management, succeeded by emotional regulation and ethical judgment. The findings suggest that fostering wisdom-related qualities—particularly effective decision-making and emotional intelligence—can significantly improve crisis outcomes. Based on these findings, several practical recommendations are proposed: businesses should offer leadership training focused on ethical reasoning and emotional intelligence, promote a culture of transparency, and implement structured crisis response frameworks that emphasize prudent decision-making. This research underscores the importance of cultivating judicious leadership attributes to enhance organizational resilience in times of crisis. Future study should examine the long-term effects and the role of organizational culture in fostering these traits, leading to a more profound comprehension of sustainable leadership strategies in unstable environments.

Keywords Wise Leadership, Crisis Management, Decision-Making, Organizational Resilience, Emotional Intelligence, Ethical Judgment, Administrative Leadership