Adoption of cryptocurrencies for remittances in the UAE: the mediation effect of consumer innovation

Abstract

This study investigated the internal factors that influence the adoption of cryptocurrencies for remittance transactions in the United Arab Emirates (UAE) by examining the relationships between behavioural intention (BI) and perceived risk (PR), as well as the mediating effect of consumer innovation (CI). Design/methodology/approach: The authors developed a structural model using scales from the literature. The authors distributed an online questionnaire, evaluated by five cryptocurrency experts, using a snowball approach and collected 270 responses. Findings: The results revealed that CI mediates the relationship between PR and BI. Also, CI enhances intentions to use cryptocurrencies for remittance transactions. However, PR has a negative impact on BI. Research limitations/implications: This research adds to the body of knowledge by examining the acceptance and implementation of cryptocurrencies in the UAE and by developing and evaluating new constructs based on current notions. The study also contributes to the current understanding of cryptocurrencies and blockchain adoption. This article focusses on the mediating impact of CI on intentions to employ cryptocurrency instruments for international money transfers. Practical implications: The conclusions of the research give advice for marketers on how to boost the commercialisation of cryptocurrencies in the UAE remittance market and may pave the way for other studies to assist impending developments in the UAE cryptocurrency industry. Originality/value: This research offers novel insights into CI as a significant predictor of bitcoin product uptake in the remittance business. © 2023, Emerald Publishing Limited.

Keywords: Blockchain, Cryptocurrencies, Financial inclusion, Innovation, Remittances