Improving employee induction and workplace culture development progress using lean six sigma methodology

Abstract

A focus on developing HRM practices has become one of the critical concerns of modern organizations. Multiple researchers prove that appropriate development of the HRM strategy delivers multiple benefits to businesses, including an increase in employee motivation, customer satisfaction, and overall company performance. A complete HRM strategy includes induction as an important process. This paper provides an overview of the analysis of the organizational culture dimensions and employee induction process with the focus of improving the overall quality of the organization's services. A survey was conducted to find out the employee induction and culture issues. 610 surveys were sent to the employees of different organizations in the UAE. Out of that 438 responses were received. Based on the survey results, different issues were identified for improvement. Lean Six Sigma DMAIC approach was implemented to analyze the root cause for each of the issues. Based on the conducted analysis, the recommendations regarding improvements for the workplace culture and employee induction development have been formulated.