Identifying, Analyzing And Evaluating the Impact of Quality of Supply Chain in Construction Sector Using Lean Six Sigma Methodology

Abstract

The construction sector is highly prone to non-value additional activities and uncertainty regarding a disturbance in labor and material on site. These factors make projects prone to overruns and humongous costs. Being the hub of massive construction projects, UAE is a popular tourist attraction and an investor's eye candy. However, the construction firms have been keen on making their projects defect-free to provide minimum variability and maximum customer satisfaction. In this regard, the SCM principles, especially Lean Six Sigma (LSS) principles, have served as a beacon to improvise the UAE's construction sector. The paper thoroughly evaluates the LSS techniques and tools to study the SCM impact on the UAE's quality of the construction sector. Under the analysis in this report, the company's Arabtec Holding incurred losses of 774.5 million dirhams in 2019 from a profit of 256.3 million dirhams in 2018 (Gulf News Reporter, 2020).