Procurers, Providers and Users (PPU): towards a meta-role model for conceptualising product-service in the built environment

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dc.contributor.authorSiriwardena,Mohan
dc.contributor.authorRooke,John
dc.contributor.authorKoskela, Lauri
dc.contributor.authorMike Kagioglou
dc.contributor.authorMcDermott,Peter
dc.contributor.authorSexton,Martin
dc.contributor.authorAouad, Ghassan
dc.date.accessioned2024-01-31T07:43:56Z
dc.date.available2024-01-31T07:43:56Z
dc.date.issued2008
dc.descriptionEngineering companies are perceived to be going through a paradigm shift, from providing products to total service business models. This paradigm shift, often referred to as product– service, requires the shift in focus from designing and selling physical products, to sell a system of products and services, which are jointly capable of fulfilling specific client demands. Complex engineering projects include large scale defence infrastructure (e.g. aircraft carriers), aircrafts, large scale construction infrastructure projects, software development etc. This does not, however, preclude the idea that product service paradigm is equally significant for engineering endeavours of a lesser scale (e.g. customised housing).
dc.description.abstractThe product-service paradigm requires a shift in focus for many engineering disciplines, forcing them to change from providing products to providing products and associated services. Such a shift is likely to present several challenges to the built environment due to its inherent organisational fragmentations and through-life discontinuities. This paper presents a preliminary conceptualisation of the product-service paradigm as seen from a built environment perspective. The proposed PPU model represents the meta-roles and the information flows, considered as key to sustaining the product-service concept within the built environment. Keywords: product-service, PPU, knowledge management, through-life management, built environment, incentive flow-down, requirements flowdown, learning from use.
dc.identifier.citationSiriwardena, M., Rooke, J., Koskela, L., Kagioglou, M., McDermott, P., Sexton, M., & Aouad, G. (2008). Procurers, Providers and Users (PPU): towards a meta-role model for conceptualising product-service in the built environment.
dc.identifier.urihttps://dspace.adu.ac.ae/handle/1/560
dc.language.isoen
dc.publisherUniversity of Huddersfield
dc.titleProcurers, Providers and Users (PPU): towards a meta-role model for conceptualising product-service in the built environment
dc.typeArticle

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