Human Resources Information Systems and Their Impact on Employee Performance Assessment Strategy: A Practical Study on Jordan Telecom Company in the Hashemite Kingdom of Jordan

Abstract

The study aimed to identify the human resources information systems and their impact on the strategy of evaluating the performance of the employees of Jordan Telecom Company. The objectives of the study achieved through a questionnaire were developed for the purpose of data collection. The (SPSS.16.1) statistical software was used to analyze data. The most prominent results were: The level of importance of human resources information systems (the efficiency of human resources information systems, integration with other MIS, responsiveness) in Jordan Telecom was moderate in terms of respondents’ perceptions, as well as the impact of human resources information systems in the performance assessment strategy. Human resource systems accounted for 54% of the variation in the strategy of evaluating the performance of Jordan Telecom employees. In light of the achieved results, the study recommends, the most important of which is the development of human resources information system aimed at tracking the performance of employees to improve their performance and improvement, and recommended the development of human resources management policies, so as to contribute to the detection of the potential and potential of workers. © 2021, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

Keywords: Employee performance assessment strategy, Human resources information systems, Human resource management, Information systems