Workplace Incivility and Employees’ Psychological Well-being: The Moderating Role of Religiosity

Abstract

Based on the job demands-resources (JD-R) theory, this study contextually examines the relationship between workplace incivility and employees’ psychological well-being, and the moderating effect of religiosity on this relationship. Drawing on a sample of 199 employees from different industries in Jordan, such as hospitality, banks, healthcare and education, the findings suggest that workplace incivility negatively affects employees’ well-being, and religiosity buffers this adverse effect. Our study brings to fore the concept of religiosity, an important yet neglected personal resource, and therefore expands the evidence on personal resources in the workplace. The findings extend the notion of JD-R theory through capturing the linkages between workplace incivility, religiosity, and psychology. Keywords: Job demands-resources (JD-R), Workplace incivility, Employees’ psychological well-being.