Impact of Happiness at Work, Work-Life Balance on Employee’s Citizenship Behaviours

Abstract

This research aimed to comprehend how happiness at work (HW) and work-life balance (WLB) impacted employee citizenship behaviours in the oil and gas sector of the United Arab Emirates (UAE). Using a self-administered questionnaire, data were gathered from employees of oil and gas companies in the UAE. Three hundred and fifty-five questionnaires were disseminated, of which 285 questionnaires were employed for statistical analysis. The findings signalled that happiness at work and work-life balance significantly predicted employee citizenship behaviours. The findings offer oil and gas policymakers insights into how HW and WLB can support employee citizenship behaviours. The study will aid in developing policies to promote an organisation's adoption of happiness at work and work-life balance practices by expanding knowledge about how these practices may contribute to efficient citizenship behaviours. This study is novel for two main reasons. First, this research adds to the HRM literature and organisational behaviour literature in general. Second, it adds to the scant literature concerning happiness at work practices in the oil and gas sector in general and in the context of the GCC region. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords: Citizenship behavior, Happiness at work, Oil & gas, UAE, Work life balance